Last updated: 24 October 2025
Automotive Outlet (“we”, “our”, “us”) operates the website https://automotiveoutlet.co.uk (“the Site”). This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from our Site.
1. WHO WE ARE
JAH Products Ltd (trading as Automotive Outlet) is the data controller for this website. Registered in England and Wales under company number 12596705.
Registered office: 16 Mersham Drive, Kingsbury, United Kingdom, NW9 9PN.
Contact: jahproductsltd@gmail.com
2. INFORMATION WE COLLECT
We collect information to provide and improve our services, including:
a. Personal information you provide directly:
– Name, address, email address, phone number, and payment details when placing an order.
– Information submitted through contact forms or email communication.
– Login credentials if you register for an account.
b. Automatically collected data:
– IP address, browser type, device information, and operating system.
– Pages visited, time spent on the Site, and referral links.
– Cookies and similar tracking technologies (see Section 6).
c. Comments and user submissions:
When visitors leave comments, we collect the data shown in the comment form, IP address, and browser user agent string to help with spam detection.
d. Media uploads:
If you upload images, avoid including embedded location data (EXIF GPS), as visitors may extract this information.
3. HOW WE USE YOUR INFORMATION
We use your information to:
– Process and deliver orders, payments, and refunds.
– Communicate with you regarding your orders, enquiries, or support requests.
– Improve our website’s layout, performance, and user experience.
– Detect and prevent fraud or security breaches.
– Comply with legal obligations such as tax and accounting records.
We do not sell or rent your personal data to third parties.
4. WHO WE SHARE YOUR DATA WITH
We only share your data when necessary:
– Payment processors such as PayPal or Stripe to process secure payments.
– Courier and logistics partners such as Royal Mail or DPD to deliver your order.
– Service providers for website hosting or email delivery under strict confidentiality agreements.
– Law enforcement or regulators when required by law.
If you request a password reset, your IP address will be included in the reset email.
5. HOW LONG WE RETAIN YOUR DATA
– Comments and their metadata are stored indefinitely.
– Registered user data is stored until the account is deleted.
– Order-related information is retained for six years to comply with UK tax and accounting laws.
– Cookies last between one day and one year depending on type and user choice.
6. COOKIES
Cookies are small text files placed on your device to enhance functionality and performance.
We use cookies to:
– Keep you logged in to your account.
– Store cart contents during checkout.
– Remember preferences and screen display options.
– Collect analytics to improve the Site.
You can control or delete cookies through your browser settings. Disabling cookies may affect some site features.
7. EMBEDDED CONTENT FROM OTHER WEBSITES
Pages on our Site may include embedded content such as videos or images from third-party websites. These external websites may collect data, use cookies, or track your interaction in accordance with their own privacy policies.
8. YOUR RIGHTS
Under the UK GDPR and Data Protection Act 2018, you have the right to:
– Access a copy of your personal data.
– Request correction of inaccurate data.
– Request deletion of your personal data unless legally required to retain it.
– Object to or restrict certain types of processing.
– Request data portability for information you have provided to us.
To exercise these rights, contact us at: jahproductsltd@gmail.com
9. HOW WE PROTECT YOUR DATA
We use SSL encryption, secure servers, and restricted access to protect your personal information. While no system is completely secure, we take appropriate measures to safeguard your data against loss, misuse, or unauthorized access.
10. THIRD-PARTY LINKS
Our Site may contain links to external websites. We are not responsible for the privacy practices or content of those third parties.
11. CHILDREN’S PRIVACY
Our services are not directed to individuals under 16. We do not knowingly collect personal data from minors.
12. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. The latest version will always be available at https://automotiveoutlet.co.uk/privacy-policy/.
13. CONTACT US
If you have questions or concerns about this Privacy Policy or our data handling practices, please contact:
JAH Products Ltd (Trading as Automotive Outlet)
Email: jahproductsltd@gmail.com
Registered office: 16 Mersham Drive, Kingsbury, United Kingdom, NW9 9PN
Company Number: 12596705