If there’s ever an issue with your order, please message us before leaving negative feedback — we’re here to help and will always try to resolve any problem quickly. We also offer free returns for peace of mind, but selecting the correct reason (e.g. ‘Changed mind’ or ‘No longer needed”) when returning helps us greatly and avoids unnecessary penalties from eBay.

We accept returns within the timeframe specified by eBay’s return policy. Items must be returned in their original condition.

• If the item is returned damaged, used, or in a different condition than received, a fair amount will be deducted from the refund.
• If an incorrect return reason is selected (e.g., faulty when not), we will deduct the return label cost from the refund.
• Exchanges are not offered — please order the correct item separately.
• Refunds are processed after the returned item is received and inspected.
• If a delivery is refused or undeliverable and returned to us, the original postage cost will be deducted.
• If the item was confirmed as suitable by us and still doesn’t fit, we will cover return costs. Otherwise, incorrect return reasons may result in partial refunds.
• Return fraud (e.g., returning a different item) will be reported to eBay and relevant authorities. Serial numbers and identifiers are recorded for security.

We accept all major forms of payment through eBay’s secure checkout, including PayPal and debit/credit cards. Orders are dispatched once payment has cleared. We do not store any payment details.

If there’s ever an issue with your order, please message us before leaving negative feedback — we’re here to help and will always try to resolve any problem quickly. We also offer free returns for peace of mind, but selecting the correct reason (e.g. ‘Changed mind’ or ‘No longer needed”) when returning helps us greatly and avoids unnecessary penalties from eBay.